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[de.NBI Cloud Heidelberg Bioquant] REMINDER - Scheduled firewall maintenance on November 28th from 9am - 3pm

22.11.2022 - 14:13
Dear de.NBI Cloud BioQuant users, we are scheduling a firewall maintenance next Monday, November 28th, from 9am - 3pm. During this time window you may notice some short interruptions of about 5-10 minutes. If there are still disruptions after that time window or if you have any further questions,… Read more...

[de.NBI Cloud Tuebingen Production] Cloud User Meeting 6th-7th December 2022

18.11.2022 - 13:28
Dear de.NBI users, de.NBI is pleased to host the Cloud User Meeting in person in Jülich again this year between December 6 and 7. There will be many exciting presentations from experienced users of the cloud and workshops for both new and experienced users. It is also a unique chance to talk to de… Read more...

[de.NBI Cloud Berlin] Maintenance finished

02.11.2022 - 12:56
Dear de.NBI Cloud Berlin users, we finished our scheduled maintenance and you are able to use your servers again. Please node that we had to reboot our hypervisor nodes and your servers were shutdown for some time. In case you encounter any issues, please do not hesitate to contact us. Thanks a… Read more...

[de.NBI Cloud Berlin] Next scheduled maintenance 01.11.2022 13:00

27.10.2022 - 10:14
Dear de.NBI Cloud Berlin users, our next scheduled maintenance will be the Tuesday, 01.11.2022 1:00 PM. We will need to shutdown all hypervisors during this maintenance. To prevent data loss on your instances, we kindly ask you to power off your servers in advance. After the upgrade is done, we… Read more...

[de.NBI Cloud Heidelberg Bioquant] Scheduled firewall maintenance on November 28th from 9am - 3pm

24.10.2022 - 08:55
Dear de.NBI Cloud BioQuant users, short correction, it is obviously not this Friday, but Monday, 28th November and we will send another reminder beforehand. If there are still disruptions after that time window or if you have any further questions, please contact us. On behalf of the de.NBI clou… Read more...

[de.NBI Cloud Heidelberg Bioquant] Scheduled firewall maintenance on November 28th from 9am - 3pm

24.10.2022 - 08:51
Dear de.NBI Cloud BioQuant users, we are scheduling a firewall maintenance this Friday, November 28th, from 9am - 3pm. During this time window you may notice some short interruptions of about 5-10 minutes. If there are still disruptions after that time window or if you have any further questions,… Read more...

[de.NBI Cloud Tuebingen Production] Region Two Quobyte Maintenance

19.10.2022 - 10:19
Dear de.NBI Cloud Users in Tübingen, we are experiencing some performance and availability issues in Region Two Quobyte that we are in the process of fixing. Some volumes may be affected from this issue. The maintenance is expected to take only this day. If you continue to observe errors or poor p… Read more...

[de.NBI Cloud Bielefeld - Production] Updated base images

14.10.2022 - 15:01
Dear de.NBI Cloud Bielefeld users, we have updated our pre-configured images based on Ubuntu LTS (18.04, 20.04, and 22.04) and Debian (10 and 11). Previous images with the suffix (2022-06-14) are deactivated. On behalf of the de.NBI cloud Bielefeld team, Jan Krüger Read more...

[de.NBI Cloud Tuebingen Production] Fixed authentification problems on the Openstack Dashboard

22.09.2022 - 15:14
Dear de.NBI Cloud Users in Tübingen, we were able to identify and solve the problem. You should be able to log in to our dashboard again. If you still observe problems, please do not hesitate to contact us. On behalf of the de.NBI Cloud team Tübingen, Fabian Paz Read more...

[de.NBI Cloud Tuebingen Production] Authentification problems on the Openstack Dashboard

22.09.2022 - 12:11
Dear Cloud Users in Tübingen, we are sorry to inform you that we are currently experiencing authentication issues in our Cloud Dashboard, which is preventing our users from being able to log in to https://denbi.uni-tuebingen.de/. We are already troubleshooting and looking for suitable solutions to… Read more...

[de.NBI Cloud Berlin] Cloud services up again

21.09.2022 - 15:16
Dear de.NBI Cloud Berlin users, we are back again. As our data center faced a severe power outage the airconditioning system failed. To prevent further damage our servers and storage systems shutdown and went offline. Our cloud services are now running again and you can use your servers again. … Read more...

[de.NBI Cloud Bielefeld - Production] Maintenance finished

14.09.2022 - 13:14
Dear de.NBI Cloud Bielefeld users, we are back again. The cloud maintenance is finished and it is safe to (re-)start your instances. Changes: - Update the virtual network setup to gain a better high-availability experience - Make a big upgrade jump from Openstack Train to Openstack Wallaby, whi… Read more...

[de.NBI Cloud Bielefeld - Production] planned downtime (last reminder)

09.09.2022 - 11:44
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut do… Read more...

[de.NBI Cloud Bielefeld - Production] Reminder: planned downtime

05.09.2022 - 09:18
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut do… Read more...

[de.NBI Cloud Bielefeld - Production] planned downtime

16.08.2022 - 08:12
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut do… Read more...

[de.NBI Cloud DKFZ Heidelberg] Jumphost access restored

15.07.2022 - 07:41
Dear de.NBI cloud DKFZ user, access to the jumphosts has been restored. Thanks a lot for your patience and understanding. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud DKFZ Heidelberg] Jumphosts not accessible

14.07.2022 - 13:43
Dear de.NBI cloud DKFZ user, unfortunately our jumphosts are currently not or only partially accessible. The operation of your servers is not affected. We will get back to you as soon as we have resolved the cause of the outage. Thank you for your patience. On behalf of the de.NBI cloud te… Read more...

[de.NBI Cloud Berlin] Horizon dashboard working again

13.07.2022 - 15:24
Dear de.NBI Cloud Berlin users, our horizon dashboard is back and running again: https://denbi-cloud.bihealth.org Thanks a lot for your patience and understanding. On behalf of the de.NBI cloud team Martin Braun Read more...

[de.NBI Cloud Berlin] Horizon dashboard outage

13.07.2022 - 07:37
Dear de.NBI cloud Berlin user, unfortunately our horizon dashboard is not reachable and management of your servers via gui is currently not possible. Operations of your servers and services are not affected by this and are still accessible. We will get back to you, once we have fixed the cau… Read more...

[de.NBI Cloud Bielefeld] Network Maintenance 2022-07-11

07.07.2022 - 11:15
Dear de.NBI Cloud Bielefeld User, We are scheduling a network maintenance on Monday (2022-07-11) at 11AM - 2PM. During this time window, you may notice some minor network disruptions to your instances. If there are still disruptions after that time window, please contact us. Best Regards,… Read more...

[de.NBI Cloud Bielefeld - Production] de.NBI flavors updated

23.06.2022 - 11:20
Dear de.NBI cloud Bielefeld user, you may have already noticed that we have updated all de.NBI flavors. All de.NBI flavors come now with a 50 Gb root disk (instead 20 Gb before). Please note that: - Previous "standard" flavors are still available to be compatible with other de.NBI cloud sites… Read more...

[de.NBI Cloud Tuebingen Production] Storage Maintenance in Region One

20.06.2022 - 13:26
Dear de.NBI Cloud Users, today at 15:30 we will perform an important maintenance on our storage infrastructure. We do not expect any disruptions or problems. However, you may experience individual connection problems of a few seconds to your volumes and Quobyte volumes in Region One. If you expe… Read more...

[de.NBI Cloud Berlin] Maintenance work finished

25.05.2022 - 16:13
Dear de.NBI cloud user, we finished our maintenance work. Your servers and services are reachable again. Thanks a lot for your patience and understanding. If you face further issues, please let us know and do not hesitate to contact us. Best regards on behalf of the de.NBI Cloud Berlin … Read more...

[de.NBI Cloud Berlin] Maintenance downtime: 24.05.2022 8:00

17.05.2022 - 13:57
Dear de.NBI Cloud Berlin users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Tuesday, May 24 2022 8:00 CEST. We… Read more...

[de.NBI Cloud DKFZ Heidelberg] OpenStack updates on Tuesday, May 17th, 2022

13.05.2022 - 11:06
Dear de.NBI Cloud user, we plan to perform some updates to our cloud infrastructure on Tuesday, May 17th, 2022. You may experience intermittent issues when accessing the OpenStack dashboard or the API. Access to your VMs will not be affected by the scheduled updates. We apologize for the inco… Read more...

[de.NBI Cloud Bielefeld - Production] Network interruptions yesterday afternoon (13.4.22)

14.04.2022 - 06:23
Dear de.NBI Cloud Bielefeld users, Necessary maintenance of one of our control nodes leads to an unexpected network interruption concerning some cloud projects including SimpleVm yesterday (13.4.2022) afternoon between approx. 2 pm and 6:30 pm. Sorry for any inconvenience, on behalf of the de… Read more...

[de.NBI Cloud Bielefeld - Production] FYI: Network interruptions on 23.03.22 in the evening

24.03.2022 - 13:40
Dear de.NBI Cloud Bielefeld user, yesterday evening between 7 pm and approx. 9 pm we had some network hick-ups concerning the external network connection. Our hardware support had to do emergency maintenance on one of our core network switches, which results in three short network interruptions.… Read more...

[de.NBI Cloud Giessen] Network mainteinance on 03/05/22

01.03.2022 - 08:21
Dear de.NBI cloud user, our datacenter is performing a maintenance of the core network infrastructure on next saturday, 03/05/22. This will affect the internet connectivity of the de.NBI cloud. Access to virtual machines will not be possible, and access from virtual machines to the internet is als… Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure accessible again

28.02.2022 - 08:56
Dear de.NBI Cloud BioQuant users, the problem could be solved and the infrastructure is available again as usual. We apologize for the inconvenience. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure currenty not accessible

28.02.2022 - 07:45
Dear de.NBI Cloud BioQuant users, currently the entire infrastructure is not accessible. We are working on identifying the problem and will inform you as soon as there is relevant news or the service is available again. We apologize for the inconvenience. On behalf of the de.NBI cloud team Marti… Read more...

[de.NBI Cloud Tuebingen Production] Network maintenance in Region One

09.02.2022 - 15:53
Dear de.NBI Cloud users, you probably noticed our maintenance work in Region Two recently. We are currently cleaning up and taking the opportunity to make some improvements to potentially enable higher resilience, data throughput and server stability in the future. As part of that, we would l… Read more...

[de.NBI Cloud Heidelberg Bioquant] Original Jumphost restored

08.02.2022 - 12:08
Dear de.NBI Cloud BioQuant users, in the meantime, we were able to restore the original jumphost. Additionally, you can also use the following jumphosts to connect to the de.NBI cloud infrastructure: denbi-jumphost-02.bioquant.uni-heidelberg.de denbi-jumphost-03.bioquant.uni-heidelberg.de We wil… Read more...

[de.NBI Cloud Heidelberg Bioquant] New jumphost available

03.02.2022 - 15:25
Dear de.NBI Cloud BioQuant users, in the meantime a new jumphost is available. The host name is the same as before, but you will get a hint regarding the changed host key when trying to connect. Therefore please remove the known host key from your known_hosts file, e.g. with the following command… Read more...

[de.NBI Cloud Tuebingen Production] de.NBI Cloud problems in Region Two solved

28.01.2022 - 11:01
Dear users of the de.NBI Cloud in Tübingen, we would like to thank you all for your patience and I apologize again for the inconvenience. I come to you today with good news: we have managed to get the problem under control and are in the process of cleaning up our systems. Theoretically, it should… Read more...

[de.NBI Cloud Tuebingen Production] Unsolved problems in Region Two

25.01.2022 - 15:51
Dear users of the de.NBI cloud Tübingen, as I wrote last week, we have had a massive problem with one of our storage nodes, affecting only Region Two. The storage node is now working again, but unfortunately this has resulted in more serious network and software issues, causing more and more insta… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts still not available

24.01.2022 - 15:04
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are still not available due to technical difficulties. The problem is bigger than expected and we can not prvoide any specific time frame right now. We will inform you as soon as access to the jumphosts is restored. We apologize… Read more...

[de.NBI Cloud Tuebingen Production] de.NBI Cloud problems

21.01.2022 - 13:53
Dear users of the de.NBI Cloud, we are receiving a number of reports of instances in Region Two freezing and looping in reboot, startup or shutdown states, or volumes being unreachable. This is due to the presence of a serious problem with one of our storage nodes, which has caused a number of oth… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts currently not available

18.01.2022 - 10:38
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are currently not available due to technical difficulties. However, the VMs themselves are not affected and are running. We will inform you as soon as access to jumphosts is restored. We apologize for the inconvenience. On behal… Read more...

[de.NBI Cloud Bielefeld] Unexpected Instance shut-off

04.01.2022 - 13:48
Dear de.NBI Cloud User, during maintenance work, we noticed that many instances suddenly went shut-off unexpectedly. If your instances are affected, you should be able to start them up again. If there a problems during the start-up of the instances, don't hesitate to contact us. We apologize for… Read more...

[de.NBI Cloud Tuebingen Production] Maintenance of central authentication services at the University of Tübingen 03.01.22

22.12.2021 - 10:01
The central authentication services will be maintained on 03.01.22 making the Identity Provider University of Tübingen (idp.uni-tuebingen.de) unavailable for that day. This will not affect running jobs or deployed VMs but you will not be able to login to the dashboard (denbi.uni-tuebingen.de) or th… Read more...

[de.NBI Cloud Tuebingen Production] Information regarding log4j

15.12.2021 - 15:36
Dear Cloud Users, As you may have noticed, a recently discovered security vulnerability is making big waves in the IT world. The affected library is log4j (version 2.0-2.4.1), which is used for logging in numerous Java applications and web servers. The vulnerability allows attackers to execute cod… Read more...

[de.NBI Cloud Tuebingen] log4j vulnerability information

14.12.2021 - 14:38
Dear Cloud Users, As you may have noticed, a recently discovered security vulnerability is making big waves in the IT world. The affected library is log4j (version 2.0-2.4.1), which is used for logging in numerous Java applications and web servers. The vulnerability allows attackers to execute cod… Read more...

[de.NBI Cloud Bielefeld] UPDATE: Log4j: Impaired Services (s3)

14.12.2021 - 09:37
Dear de.NBI Cloud Bielefeld Users, we restored services back for ObjectStorage/S3 for now. However, this incident is not closed for us just yet. Beware, that there could be still sudden disruptions regarding the availability of our services while addressing this log4j situation. We will keep you… Read more...

[de.NBI Cloud Bielefeld] URGENT: Log4j: Impaired Services (s3)

13.12.2021 - 15:14
Dear de.NBI Cloud User, currently the whole IT-World is suffering from the log4shell[1] vulnerability. While many people around the world are trying to detect and mitigate this issue, we also have to combat this dramatic incident. In our infrastructure we were able to identify possible attack vec… Read more...

[de.NBI Cloud Bielefeld - Production]: Log4j2 vulnerability (CVE-2021-44228)

12.12.2021 - 20:48
Dear Cloud users, As you may have heard in the news, there is currently an IT security vulnerability ("log4j") that can potentially be present in many IT services. The Federal Office for Information Security (BSI) classifies this security gap as "very serious". The vulnerability and how it can be… Read more...

[de.NBI Cloud Tuebingen Production] Farwell Max

22.11.2021 - 11:58
Dear users of the de.NBI Cloud Tübingen, we would like to inform you that Max is no longer available for the de.NBI Cloud Project leaving academia by the end of the month. We would like to thank Max for the great years in this project. He build the de.NBI Cloud Tübingen from scratch and had a signi… Read more...

Farewell Max

22.11.2021 - 08:42
Dear users of the de.NBI Cloud Tübingen, we would like to inform you that Max is no longer available for the de.NBI Cloud Project leaving academia by the end of the month. We would like to thank Max for the great years in this project. He build the de.NBI Cloud Tübingen from scratch and had a signi… Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime finished

16.11.2021 - 12:12
Dear de.NBI Cloud BioQuant users, the downtime has finished and you can start your VMs via the dashboard or the API. Please let us know if you encounter any issues. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime on Monday, 15th. November 2021 starting 8:00

11.11.2021 - 07:43
Dear de.NBI Cloud BioQuant users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Monday, November 15th 2021 8:00 CEST. … Read more...

Network maintenance de.NBI Cloud site Tübingen

24.09.2021 - 08:36
Dear de.NBI Cloud user of the de.NBI Cloud site Tübingen, we want to remind you that we have to make some maintenance work on our network regarding Region2. We will start them today, Monday 17.05.21 at 09:00 CEST until 20:00 CEST. During this time you might not be able to connect to VMs running … Read more...

Maintenance – tomorrow 27.07.2021

24.09.2021 - 08:34
Dear cloud users, we are currently working on a major upgrade in our cloud environment and plan to roll out the final changes in the next few days starting tomorrow – 27.07.2021. This may lead to some outages of the OpenStack dashboard and other services for some time. Your VMs should not be aff… Read more...

Maintenance finished

24.09.2021 - 08:33
Dear cloud users, the update was performed successfully and the dashboard should be available again. If you encounter any problems, let us know. On behalf of the de.NBI cloud team, Martin Lang Read more...

Network adjustment today at 17h

24.09.2021 - 08:31
This afternoon at 17h our deNBI cloud will undergo a network reconfiguration that could briefly interrupt your communication to your instances. Please be aware of it. In any case, your VM’s will continue to run smoothly. On behalf of the deNBI-Cloud@DKFZ admins, Jordi Pujol Read more...

Network tests on Thursday 26th from 8 to 8:30 AM

24.09.2021 - 08:30
We will run some tests on our network on the upcoming Thursday 26th between 8 and 8:30 AM. It shouldn’t have any impact on your connections. And anyhow, your VM’s will continue to run smoothly. On behalf of the deNBI-Cloud@DKFZ admins, Jordi Pujol Read more...

Maintenance is done !

24.09.2021 - 08:27
Dear Cloud users, maintenance is done and de.NBI cloud Bielefeld is fully operable again. It is now safe to start your virtual machine(s). Please be aware that the Openstack dashboard url is changed during maintenance, which might break your bookmarks. You should use https://openstack.cebi… Read more...

Minor issues after infrastructure upgrade

24.09.2021 - 08:26
We experienced minor issues after infrastructure Upgrade. See „de.NBI Wiki -> Compute Center Specific -> Bielefeld -> Known Problems“ for more info. Read more...

User/project management maintenance for Openstack projects

24.09.2021 - 08:25
Dear de.NBI cloud Bielefeld user, the user/project management as described in https://cloud.denbi.de/wiki/portal/project_overview/#member-management is currently disabled due to maintenance for Openstack projects. The maintenance affects only changes in the user management like adding or remo… Read more...

Network migration finished and change of share dns entries

24.09.2021 - 08:20
Dear de.NBI Cloud Berlin users, our network migration is done and our cloud site is fully operable again. It is now safe to start your virtual machine(s) again. In case you are using shares, please change your mountpoints to manila-prod.isi.denbi.bihealth.org and for servers in the dmz… Read more...

DNS Server Information

24.09.2021 - 08:19
Dear de.NBI cloud user, unfortunately we encountered some dns issues after our network migration. So you might had problems to login at our portal: https://denbi-cloud.bihealth.org This issue is fixed now and login works again. If you encounter servers, who do not have internet access, you mi… Read more...