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[de.NBI Cloud Tuebingen Production] Update process in Region 2!

27.02.2024 - 16:12
Dear Users of the de.NBI Cloud Tübingen,

our update efforts are making progress. With the beginning of March we want to start the update tasks in region 2. Therefore, I would like to ask you to let us know by March 4th on which of your VMs (virtual machines) important processes are running i… Read more...

[de.NBI Cloud Tuebingen Production] Need to stop some virtual machines in Region One

24.01.2024 - 09:33
Dear users of the de.NBI Cloud Tübingen,

a few weeks ago, we announced an extensive update process. Preparations have already been completed and the first parts of our infrastructure have already been successfully updated. We originally planned a process that would have no impact on ongoing … Read more...

[de.NBI Cloud Bielefeld - Production] Maintenance finished

05.01.2024 - 16:14
Dear de.NBI Cloud Bielefeld users,

we are back again. The cloud maintenance is finished and it is safe to (re-)start your instances. We used the downtime to update the cloud to Openstack Zed.

Best regards,
de.NBI Cloud Bielefeld Read more...

[de.NBI Cloud Heidelberg Bioquant] Network issues resolved

05.01.2024 - 15:02
Dear cloud users,

the network problems have been resolved and the cloud service is available again.

We apologize for any inconvenience this may have caused.

On behalf of the BioQuant de.NBI cloud team,
Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Network issues

04.01.2024 - 13:07
Dear cloud users,

we are currently experiencing severe network issues that are causing neither your VMs nor the OpenStack Dashboard to be accessible.

We will inform you as soon as we have fixed the problem.

We apologize for this inconvenience.

On behalf of the BioQuant d… Read more...

[de.NBI Cloud Bielefeld - Production] REMINDER - planned downtime from January 2nd, 2024 to January 5th, 2024

21.12.2023 - 11:06
Dear cloud user,

the de.NBI Cloud site Bielefeld is planning a downtime from January 2nd, 2024 to January 5th, 2024. As the last university-wide last load tests revealed, the main power supply in one of the data centers must be repaired. A large part of the cloud resources is unavailable dur… Read more...

[de.NBI Cloud Bielefeld - Production] - planned downtime from January 2nd, 2024 to January 5th, 2024

07.12.2023 - 10:09
Dear cloud user,

the de.NBI Cloud site Bielefeld is planning a downtime from January 2nd, 2024 to January 5th, 2024. As the _last university-wide_ last load tests revealed, the main power supply in one of the data centers must be repaired. A large part of the cloud resources is therefore una… Read more...

[de.NBI Cloud Berlin] Maintenance work finished

13.11.2023 - 12:41
Dear de.NBI Cloud users,

we finished our maintenance work and everything should work as expected again. We apologize for any inconvenience caused.

Feel welcome to contact us, in case you encounter any difficulties.

Best regards
de.NBI Cloud Berlin Team Read more...

[de.NBI Cloud Berlin] Maintenance work in background

07.11.2023 - 13:11
Dear de.NBI Cloud users,

currently we are upgrading our cloud infrastructure in the background. This might cause issues with using the dashboard (life science login) or connection problems using shares from time to time during this week.

We keep you informed once we have finished our… Read more...

the certificate issues on Tübingen de.NBI Cloud

09.10.2023 - 11:29
Dear users of the de.NBI Cloud,

Since this morning, our de.NBI Cloud (https://denbi.uni-tuebingen.de/) has been experiencing some certificate issues, which have since been resolved.
We would like to thank you for your patience and apologize to all affected users for the inconvenience. We … Read more...

[de.NBI Cloud Berlin] Maintenance work finished

29.09.2023 - 08:46
Dear de.NBI Cloud users,

we are happy to announce that we finished our maintenance work and you are welcome to use the de.NBI Cloud Berlin again. We had to shutdown all VMs so you will need to start them again

Thanks a lot for your patience and understanding. In case you have any issu… Read more...

[de.NBI Cloud Berlin] Maintenance work ongoing

28.09.2023 - 07:10
Dear de.NBI Cloud users,

our data center has electrical power again and we are booting up are systems again. Please do not use de.NBI Cloud Berlin infrastructure until we message you that we have finished the work on our side. We expect to be ready during the day.

Thanks a lot for y… Read more...

[de.NBI Cloud Berlin] Maintenance work starting today at 4pm

27.09.2023 - 05:48
Dear de.NBI Cloud users,
due to a scheduled maintenance in our data center building the electrical power will be shut off for several hours during the night from 27.09.2023 to 28.09.2023 10pm to 6am. Therefore, we will have to shut down our cloud service (Compute, Storage, Network, etc.) well in… Read more...

[de.NBI Cloud Heidelberg Bioquant] Maintenance work from 30.09.2023 to 02.10.2023

13.09.2023 - 07:40
Dear de.NBI Cloud users,

in the period from 30.09.2023 to 02.10.2023 there may be short interruptions in the name resolution due to maintenance work.

If you still experience problems after this period, please let us know.

We apologize for any inconvenience this may cause.
Read more...

[de.NBI Cloud DKFZ Heidelberg] Maintenance of our Jumphost, tomorrow 14.09.2023 from 2pm to 5pm

13.09.2023 - 06:49
Dear de.NBI Cloud users,

due to maintenance work there will be temporary interruptions in the accessibility of our jumphost (denbi-jumphost-01.denbi.dkfz-heidelberg.de) tomorrow, 14.09.2023 between 2pm and 5pm. Please use our second jumphost denbi-jumphost-02.denbi.dkfz-heidelberg.de during … Read more...

[de.NBI Cloud Berlin] Next maintenance 27./28.09.2023

06.09.2023 - 15:14
Dear de.NBI Cloud users,

due to a scheduled maintenance in our data center building the electrical power will be shut off for several hours during the night from 27.09.2023 to 28.09.2023 10pm to 6am. Therefore, we will have to shut down our cloud service (Compute, Storage, Network, etc.) wel… Read more...

[de.NBI Cloud Bielefeld - Production] - maintenance finished

05.09.2023 - 09:56
Dear Cloud Users,
all hypervisors are patched against "Downfall" (CVE-2022-40982) concerning Intel-based CPUs and "Inception" (CVE-2022-23825) concerning AMD-based CPUs and it is safe to restart previously stopped instances.

Thanks for your understanding and best regards,
Cloud Team … Read more...

[de.NBI Cloud Bielefeld - Production] Urgent! Downfall and Inception vulnerabilities

31.08.2023 - 09:18
Cloud maintenance is scheduled for the next Tuesday (September 5th, 2023) from 10:00 CEST to 16:00 CEST. Read more...

[de.NBI Cloud Berlin] Cloud services are running again

31.08.2023 - 05:40
Dear de.NBI Cloud users,

we are happy to announce that we almost finished our maintenance work. We will continue to do some work in the background till the end of the week. This might cause some short connection issues, but we expect our services to stay online most of the time, so you can s… Read more...

[de.NBI Cloud Tuebingen Production] Fixed recent error preventing VM connection for some users

30.08.2023 - 09:07
Dear de.NBI Cloud Tübingen users,

since last weekend we observed a bug in our storage system, which has become more noticeable than suspected. We were able to fix the error. Some of you may not have been able to connect to your virtual machines or manage your volumes. To those affected peopl… Read more...

[de.NBI Cloud Berlin] Maintenance work still ongoing

30.08.2023 - 07:09
Dear de.NBI Cloud users,
our maintenance work is still ongoing. We are currently working to get all resources back online

We will send an update and inform you as soon as possible, when all services are available again.

Thanks a lot for your understanding and your patience.
Read more...

[de.NBI Cloud Berlin] Scheduled maintenance 29.09.2023 starting 9:00 am

28.08.2023 - 14:09
Dear de.NBI Cloud users,

our next scheduled maintenance will tomorrow 29th august 2023 starting from 9:00 am

Please make sure that you have shutdown your instances before that time as we need to reboot our compute and gpus nodes.

We will send around updates on the progress and … Read more...

[de.NBI Cloud Bielefeld - Production] Updated base images

23.08.2023 - 09:07
The de.NBI cloud Bielefeld provides new base images based on Ubuntu 20.04 LTS, Ubuntu 22.04 LTS, Debian 11 “Bulleye” and Debian 12 “Bookworm”. Previous base images are deactivated and can’t be used anymore.

- All images come with a new login style showing important messages from de.NBI cloud… Read more...

[de.NBI Cloud Berlin] Limited internet and share access

17.08.2023 - 10:55
Dear de.NBI Cloud users,

we currently have an issue with our dns servers and internet usage and shares do not work correct for some projects right now. We are working to solve this as soon as possible.

To fix this on your own in the meantime you can set the ip adresses of your DNS Nam… Read more...

[de.NBI Cloud Berlin] Next maintenance 29.08.2023 starting 9:00 am

15.08.2023 - 12:19
Dear de.NBI Cloud users,
our next scheduled maintenance will be on the 29th august starting from 9:00am

Please make sure that you have shutdown your instances before that time as we need to reboot our compute and gpus nodes.

We will send around updates on the progress and inform yo… Read more...

[de.NBI Cloud Bielefeld - Production] Zenbleed vulnerability patched

27.07.2023 - 13:31
All Zen2-based hypervisors are patched against CVE-2023-20593. Read more...

[de.NBI Cloud Tuebingen Production] Storage system problems solved

30.06.2023 - 08:56
Dear de.NBI Cloud Tübingen users,

we are pleased to inform you that the problems have been solved by yesterday and the system continues to run as expected.

If you observe any unusual behavior, such as disconnections from your volumes, or also if you experience an improvement in read a… Read more...

[de.NBI Cloud Tuebingen Production] Storage system problems

27.06.2023 - 13:14
Dear de.NBI Cloud Tübingen users,

unfortunately, we are currently experiencing a malfunction in our storage system. As a result, some users are not being able to access individual files or volumes. If you are affected by this, rest assured that your files are still safely stored on our serve… Read more...

[de.NBI Cloud Berlin] OpenStack introduction workshop this friday 23.06.2023

20.06.2023 - 07:16
Dear de.NBI Cloud Berlin users,

we are happy to announce our next OpenStack introduction workshop. It will be an online workshop starting 23.06.2023 1:00 pm to 5:00pm and we will cover a lot of useful information about working with OpenStack for people, who are not yet familiar with our plat… Read more...

[de.NBI Cloud Bielefeld - Production]

23.05.2023 - 14:02
Dear de.NBI Cloud Bielefeld users,

we are back again. The power outage tests are finished and it is safe to
(re-)start your instances.

Best regards,
de.NBI Cloud Bielefeld Read more...

[de.NBI Cloud Bielefeld - Production] - planned downtime on May 23rd, 2023 ( last reminder)

22.05.2023 - 09:12
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut down… Read more...

[de.NBI Cloud Bielefeld - Production] - planned downtime on May 23rd, 2023 (reminder)

16.05.2023 - 06:29
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut down… Read more...

[de.NBI Cloud Berlin] Canceled maintenance today

09.05.2023 - 09:11
Dear de.NBI Cloud Berlin User, we just received an update on this from our data center: the maintenance at the data center got postponed for some reason. Therefore, the de.NBI Cloud Berlin will stay online and you will not have to shut down your servers today.   We apologize for the confusion.… Read more...

[de.NBI Cloud Berlin] Maintenance today: 4:00 pm

09.05.2023 - 07:29
Dear de.NBI Cloud Berlin User, this is a kind reminder about the planned shut down of our cloud infrastructure today. Please make sure all your servers are stopped until 4 pm today. We will keep you updated about the progress of the maintenance. Please wait to start your servers until our cloud … Read more...

[de.NBI Cloud Tuebingen Production] Problems connecting with IPv6

02.05.2023 - 15:20
Dear de.NBI Cloud Users in Tübingen, as some of you know, a few weeks ago we introduced IPv6 as the new standard for the de.NBI Cloud Tübingen for reasons of future security and also necessity (IPv4 address shortage). While we still support IPv4, addresses are unfortunately still scarce and should… Read more...

[de.NBI Cloud Berlin] Mainteanance 9-10.5.2023

27.04.2023 - 08:48
Dear de.NBI Cloud Berlin users, due to a scheduled maintenance in our data center building the electrical power will be shut off for several hours during the night from May 9th to May 10th 2023. Therefore, we will have to shut down all cloud services (Compute, Storage, Network, etc.) well in advan… Read more...

Ubuntu 18.04 LTS is reaching EOL (End Of Life) this May - Upgrade required

21.04.2023 - 07:03
Dear de.NBI Cloud Bielefeld users, as the now 5 year old operating system version "Ubuntu 18.04" is officially reaching EOL (End Of Life) next month, Canonical is ending support for security updates for this version. To find out if you need to upgrade any of your instances, please check the Ubunt… Read more...

[de.NBI Cloud Tuebingen Production] Problems accessing internet from outside a vm

06.04.2023 - 12:31
Dear de.NBI Cloud Tübingen Users, recently we have received requests from some users that they do not have access to the Internet from within their VMs. As a result, no data could be pulled onto VMs of affected users and no updates could be performed. The reason was an unforeseen behavior of Opens… Read more...

[de.NBI Cloud Bielefeld - Production] planned downtime on May 23rd, 2023

06.04.2023 - 09:08
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut down… Read more...

the Upgrade of Block storage service (Quobyte) on 09.03.2023

07.03.2023 - 11:52
Dear users of the de.NBI Cloud in Tübingen, We would like to thank you very much for your patience and apologize for the inconvenience during the problem with the de.NBI block storage service. We have fixed some of the issues over the last few weeks, but we are still experiencing an issue with thi… Read more...

[de.NBI Cloud Giessen] Planned downtime 02/28 - 03/03

01.03.2023 - 07:31
Maintenance downtime in Giessen from Tueday, 02/28/2023, 17:00 CET to Friday, 03/03/2023, approx. 20:00 CET The end date is tentative and depends on the progress of the cooling system maintenance. Unfortunately we do not have a concrete schedule yet. We will send a notification as soon as the serv… Read more...

[de.NBI Cloud Bielefeld - Production] Updated base images

17.02.2023 - 10:48
Dear de.NBI Cloud Bielefeld users, we have updated our pre-configured images based on Ubuntu LTS (18.04, 20.04, and 22.04) and Debian (10 and 11). All new images have a slightly different default behavior (see Change Log), but are still able to run on other cloud sites without any further modifica… Read more...

[de.NBI Cloud Heidelberg Bioquant] Maintenance finished

15.02.2023 - 16:36
Dear de.NBI Cloud BioQuant users, we were able to successfully complete the downtime and you can start your VMs again. If you encounter any problems, please let us know. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Bielefeld - Production] Maintenance finished

13.02.2023 - 15:06
Dear de.NBI Cloud Bielefeld users, we are back again. The cloud maintenance is finished and it is safe to (re-)start your instances. We've made a big upgrade jump from Openstack Wallaby to Openstack Yoga, which results in a slightly modified Dashboard and a lot of bug fixes. Best regards, de.NBI … Read more...

[de.NBI Cloud Bielefeld - Production] [LAST REMINDER] Coordinated instance reboots/Downtime on February 13th 2023

10.02.2023 - 13:09
[LAST REMINDER] Dear de.NBI Cloud Bielefeld user, Unfortunately, the short network outage last December had a lasting effect on a large number of volume attachments. While some of these have successfully been repaired on user request by invoking selective instance reboots, many other volume conn… Read more...

[de.NBI Cloud Heidelberg Bioquant] Reminder - Planned downtime from 14.02.2023 - 15.02.2023

09.02.2023 - 08:30
Dear de.NBI Cloud BioQuant users, we need to perform a maintenance downtime. During this downtime, all compute hosts need to be shut down. To prevent data loss on your instances, you should power them off in advance. The downtime begins on Tuesday, February 14, 2023 at 8:00 CEST and is expected t… Read more...

[de.NBI Cloud Bielefeld - Production] [REMINDER] Coordinated instance reboots/Downtime on February 13th 2023

06.02.2023 - 10:55
[REMINDER] Dear de.NBI Cloud Bielefeld user, Unfortunately, the short network outage last December had a lasting effect on a large number of volume attachments. While some of these have successfully been repaired on user request by invoking selective instance reboots, many other volume connecti… Read more...

[de.NBI Cloud Heidelberg Bioquant] Planned downtime from 14.02.2023 - 15.02.2023

31.01.2023 - 13:11
Dear de.NBI Cloud BioQuant users, we need to perform a maintenance downtime. During this downtime, all compute hosts need to be shut down. To prevent data loss on your instances, you should power them off in advance. The downtime begins on Tuesday, February 14, 2023 at 8:00 CEST and is expected t… Read more...

[de.NBI Cloud Tuebingen Production] GPU problems solved

18.01.2023 - 10:20
Dear de.NBI Cloud Tübingen Users, recently, some users have been having problems creating GPU instances. Partly this was due to the many reservations of these resources. We also observed problems within our infrastructures in the last few days. We were able to fix the latter. For the former, we ha… Read more...

[de.NBI Cloud Bielefeld - Production] Coordinated instance reboots on February 13th 2023

16.01.2023 - 12:57
Dear de.NBI Cloud Bielefeld user, the short network outage last December unfortunately had a lasting effect on a large number of volume attachments. While some of these have successfully been repaired on user request by invoking selective instance reboots, many other volume connections are still n… Read more...

Completion of the de.NBI Cloud Upgrade on 23,12,2022

23.12.2022 - 14:01
Dear users of the de.NBI Cloud in Tübingen, We would like to thank you very much for your patience and I apologize for the inconvenience during the upgrade of the de.NBI Cloud. We have some good news for you all today: We managed to upgrade the entire cloud infrastructure to a new version and you … Read more...

[de.NBI Cloud Bielefeld - Production] Upate: Network outage

20.12.2022 - 16:41
Dear de.NBI Cloud Bielefeld user, as mentioned before, the network problem is fixed and the cloud is up and running. However, there seems to be a problem with some instances having attached and mounted volumes. Contact us, if your instance is affected. On behalf of the de.NBI Cloud Bielefeld te… Read more...

[de.NBI Cloud Bielefeld - Production] Network outage

20.12.2022 - 13:18
Dear de.NBI Cloud Bielefeld user, due to an erroneous switch configuration, most parts of our cloud infrastructure had no network connection from 12:50 to 13:30. The configuration problem is fixed and the network is up again. We will give you a more detailed update if we have checked up everythi… Read more...

Upgrade infrastructure of de.NBI Cloud site Tübingen on 19,12,2022

14.12.2022 - 11:32
Dear de.NBI Cloud users of the de.NBI Cloud site Tübingen, We are delighted to inform you that we would like to upgrade our infrastructure for new features and more stability. This upgrade will start on Monday, 19.12.2022, at 10:00 CEST and plan to finish by Thursday, 22.12.2022, at 17:00 CEST Du… Read more...

[de.NBI Cloud Heidelberg Bioquant] REMINDER - Scheduled firewall maintenance on November 28th from 9am - 3pm

22.11.2022 - 14:13
Dear de.NBI Cloud BioQuant users, we are scheduling a firewall maintenance next Monday, November 28th, from 9am - 3pm. During this time window you may notice some short interruptions of about 5-10 minutes. If there are still disruptions after that time window or if you have any further questions,… Read more...

[de.NBI Cloud Tuebingen Production] Cloud User Meeting 6th-7th December 2022

18.11.2022 - 13:28
Dear de.NBI users, de.NBI is pleased to host the Cloud User Meeting in person in Jülich again this year between December 6 and 7. There will be many exciting presentations from experienced users of the cloud and workshops for both new and experienced users. It is also a unique chance to talk to de… Read more...

[de.NBI Cloud Berlin] Maintenance finished

02.11.2022 - 12:56
Dear de.NBI Cloud Berlin users, we finished our scheduled maintenance and you are able to use your servers again. Please node that we had to reboot our hypervisor nodes and your servers were shutdown for some time. In case you encounter any issues, please do not hesitate to contact us. Thanks a… Read more...

[de.NBI Cloud Berlin] Next scheduled maintenance 01.11.2022 13:00

27.10.2022 - 10:14
Dear de.NBI Cloud Berlin users, our next scheduled maintenance will be the Tuesday, 01.11.2022 1:00 PM. We will need to shutdown all hypervisors during this maintenance. To prevent data loss on your instances, we kindly ask you to power off your servers in advance. After the upgrade is done, we… Read more...

[de.NBI Cloud Heidelberg Bioquant] Scheduled firewall maintenance on November 28th from 9am - 3pm

24.10.2022 - 08:55
Dear de.NBI Cloud BioQuant users, short correction, it is obviously not this Friday, but Monday, 28th November and we will send another reminder beforehand. If there are still disruptions after that time window or if you have any further questions, please contact us. On behalf of the de.NBI clou… Read more...

[de.NBI Cloud Heidelberg Bioquant] Scheduled firewall maintenance on November 28th from 9am - 3pm

24.10.2022 - 08:51
Dear de.NBI Cloud BioQuant users, we are scheduling a firewall maintenance this Friday, November 28th, from 9am - 3pm. During this time window you may notice some short interruptions of about 5-10 minutes. If there are still disruptions after that time window or if you have any further questions,… Read more...

[de.NBI Cloud Tuebingen Production] Region Two Quobyte Maintenance

19.10.2022 - 10:19
Dear de.NBI Cloud Users in Tübingen, we are experiencing some performance and availability issues in Region Two Quobyte that we are in the process of fixing. Some volumes may be affected from this issue. The maintenance is expected to take only this day. If you continue to observe errors or poor p… Read more...

[de.NBI Cloud Bielefeld - Production] Updated base images

14.10.2022 - 15:01
Dear de.NBI Cloud Bielefeld users, we have updated our pre-configured images based on Ubuntu LTS (18.04, 20.04, and 22.04) and Debian (10 and 11). Previous images with the suffix (2022-06-14) are deactivated. On behalf of the de.NBI cloud Bielefeld team, Jan Krüger Read more...

[de.NBI Cloud Tuebingen Production] Fixed authentification problems on the Openstack Dashboard

22.09.2022 - 15:14
Dear de.NBI Cloud Users in Tübingen, we were able to identify and solve the problem. You should be able to log in to our dashboard again. If you still observe problems, please do not hesitate to contact us. On behalf of the de.NBI Cloud team Tübingen, Fabian Paz Read more...

[de.NBI Cloud Tuebingen Production] Authentification problems on the Openstack Dashboard

22.09.2022 - 12:11
Dear Cloud Users in Tübingen, we are sorry to inform you that we are currently experiencing authentication issues in our Cloud Dashboard, which is preventing our users from being able to log in to https://denbi.uni-tuebingen.de/. We are already troubleshooting and looking for suitable solutions to… Read more...

[de.NBI Cloud Berlin] Cloud services up again

21.09.2022 - 15:16
Dear de.NBI Cloud Berlin users, we are back again. As our data center faced a severe power outage the airconditioning system failed. To prevent further damage our servers and storage systems shutdown and went offline. Our cloud services are now running again and you can use your servers again. … Read more...

[de.NBI Cloud Bielefeld - Production] Maintenance finished

14.09.2022 - 13:14
Dear de.NBI Cloud Bielefeld users, we are back again. The cloud maintenance is finished and it is safe to (re-)start your instances. Changes: - Update the virtual network setup to gain a better high-availability experience - Make a big upgrade jump from Openstack Train to Openstack Wallaby, whi… Read more...

[de.NBI Cloud Bielefeld - Production] planned downtime (last reminder)

09.09.2022 - 11:44
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut do… Read more...

[de.NBI Cloud Bielefeld - Production] Reminder: planned downtime

05.09.2022 - 09:18
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut do… Read more...

[de.NBI Cloud Bielefeld - Production] planned downtime

16.08.2022 - 08:12
Dear de.NBI Cloud Bielefeld users, Bielefeld University is scheduling its yearly diesel generator/power outage tests on the whole building complex. These tests also affect our cloud infrastructure. In order to protect our hardware from any unexpected power losses or power spikes, we will shut do… Read more...

[de.NBI Cloud DKFZ Heidelberg] Jumphost access restored

15.07.2022 - 07:41
Dear de.NBI cloud DKFZ user, access to the jumphosts has been restored. Thanks a lot for your patience and understanding. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud DKFZ Heidelberg] Jumphosts not accessible

14.07.2022 - 13:43
Dear de.NBI cloud DKFZ user, unfortunately our jumphosts are currently not or only partially accessible. The operation of your servers is not affected. We will get back to you as soon as we have resolved the cause of the outage. Thank you for your patience. On behalf of the de.NBI cloud te… Read more...

[de.NBI Cloud Berlin] Horizon dashboard working again

13.07.2022 - 15:24
Dear de.NBI Cloud Berlin users, our horizon dashboard is back and running again: https://denbi-cloud.bihealth.org Thanks a lot for your patience and understanding. On behalf of the de.NBI cloud team Martin Braun Read more...

[de.NBI Cloud Berlin] Horizon dashboard outage

13.07.2022 - 07:37
Dear de.NBI cloud Berlin user, unfortunately our horizon dashboard is not reachable and management of your servers via gui is currently not possible. Operations of your servers and services are not affected by this and are still accessible. We will get back to you, once we have fixed the cau… Read more...

[de.NBI Cloud Bielefeld] Network Maintenance 2022-07-11

07.07.2022 - 11:15
Dear de.NBI Cloud Bielefeld User, We are scheduling a network maintenance on Monday (2022-07-11) at 11AM - 2PM. During this time window, you may notice some minor network disruptions to your instances. If there are still disruptions after that time window, please contact us. Best Regards,… Read more...

[de.NBI Cloud Bielefeld - Production] de.NBI flavors updated

23.06.2022 - 11:20
Dear de.NBI cloud Bielefeld user, you may have already noticed that we have updated all de.NBI flavors. All de.NBI flavors come now with a 50 Gb root disk (instead 20 Gb before). Please note that: - Previous "standard" flavors are still available to be compatible with other de.NBI cloud sites… Read more...

[de.NBI Cloud Tuebingen Production] Storage Maintenance in Region One

20.06.2022 - 13:26
Dear de.NBI Cloud Users, today at 15:30 we will perform an important maintenance on our storage infrastructure. We do not expect any disruptions or problems. However, you may experience individual connection problems of a few seconds to your volumes and Quobyte volumes in Region One. If you expe… Read more...

[de.NBI Cloud Berlin] Maintenance work finished

25.05.2022 - 16:13
Dear de.NBI cloud user, we finished our maintenance work. Your servers and services are reachable again. Thanks a lot for your patience and understanding. If you face further issues, please let us know and do not hesitate to contact us. Best regards on behalf of the de.NBI Cloud Berlin … Read more...

[de.NBI Cloud Berlin] Maintenance downtime: 24.05.2022 8:00

17.05.2022 - 13:57
Dear de.NBI Cloud Berlin users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Tuesday, May 24 2022 8:00 CEST. We… Read more...

[de.NBI Cloud DKFZ Heidelberg] OpenStack updates on Tuesday, May 17th, 2022

13.05.2022 - 11:06
Dear de.NBI Cloud user, we plan to perform some updates to our cloud infrastructure on Tuesday, May 17th, 2022. You may experience intermittent issues when accessing the OpenStack dashboard or the API. Access to your VMs will not be affected by the scheduled updates. We apologize for the inco… Read more...

[de.NBI Cloud Bielefeld - Production] Network interruptions yesterday afternoon (13.4.22)

14.04.2022 - 06:23
Dear de.NBI Cloud Bielefeld users, Necessary maintenance of one of our control nodes leads to an unexpected network interruption concerning some cloud projects including SimpleVm yesterday (13.4.2022) afternoon between approx. 2 pm and 6:30 pm. Sorry for any inconvenience, on behalf of the de… Read more...

[de.NBI Cloud Bielefeld - Production] FYI: Network interruptions on 23.03.22 in the evening

24.03.2022 - 13:40
Dear de.NBI Cloud Bielefeld user, yesterday evening between 7 pm and approx. 9 pm we had some network hick-ups concerning the external network connection. Our hardware support had to do emergency maintenance on one of our core network switches, which results in three short network interruptions.… Read more...

[de.NBI Cloud Giessen] Network mainteinance on 03/05/22

01.03.2022 - 08:21
Dear de.NBI cloud user, our datacenter is performing a maintenance of the core network infrastructure on next saturday, 03/05/22. This will affect the internet connectivity of the de.NBI cloud. Access to virtual machines will not be possible, and access from virtual machines to the internet is als… Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure accessible again

28.02.2022 - 08:56
Dear de.NBI Cloud BioQuant users, the problem could be solved and the infrastructure is available again as usual. We apologize for the inconvenience. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure currenty not accessible

28.02.2022 - 07:45
Dear de.NBI Cloud BioQuant users, currently the entire infrastructure is not accessible. We are working on identifying the problem and will inform you as soon as there is relevant news or the service is available again. We apologize for the inconvenience. On behalf of the de.NBI cloud team Marti… Read more...

[de.NBI Cloud Tuebingen Production] Network maintenance in Region One

09.02.2022 - 15:53
Dear de.NBI Cloud users, you probably noticed our maintenance work in Region Two recently. We are currently cleaning up and taking the opportunity to make some improvements to potentially enable higher resilience, data throughput and server stability in the future. As part of that, we would l… Read more...

[de.NBI Cloud Heidelberg Bioquant] Original Jumphost restored

08.02.2022 - 12:08
Dear de.NBI Cloud BioQuant users, in the meantime, we were able to restore the original jumphost. Additionally, you can also use the following jumphosts to connect to the de.NBI cloud infrastructure: denbi-jumphost-02.bioquant.uni-heidelberg.de denbi-jumphost-03.bioquant.uni-heidelberg.de We wil… Read more...

[de.NBI Cloud Heidelberg Bioquant] New jumphost available

03.02.2022 - 15:25
Dear de.NBI Cloud BioQuant users, in the meantime a new jumphost is available. The host name is the same as before, but you will get a hint regarding the changed host key when trying to connect. Therefore please remove the known host key from your known_hosts file, e.g. with the following command… Read more...

[de.NBI Cloud Tuebingen Production] de.NBI Cloud problems in Region Two solved

28.01.2022 - 11:01
Dear users of the de.NBI Cloud in Tübingen, we would like to thank you all for your patience and I apologize again for the inconvenience. I come to you today with good news: we have managed to get the problem under control and are in the process of cleaning up our systems. Theoretically, it should… Read more...

[de.NBI Cloud Tuebingen Production] Unsolved problems in Region Two

25.01.2022 - 15:51
Dear users of the de.NBI cloud Tübingen, as I wrote last week, we have had a massive problem with one of our storage nodes, affecting only Region Two. The storage node is now working again, but unfortunately this has resulted in more serious network and software issues, causing more and more insta… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts still not available

24.01.2022 - 15:04
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are still not available due to technical difficulties. The problem is bigger than expected and we can not prvoide any specific time frame right now. We will inform you as soon as access to the jumphosts is restored. We apologize… Read more...

[de.NBI Cloud Tuebingen Production] de.NBI Cloud problems

21.01.2022 - 13:53
Dear users of the de.NBI Cloud, we are receiving a number of reports of instances in Region Two freezing and looping in reboot, startup or shutdown states, or volumes being unreachable. This is due to the presence of a serious problem with one of our storage nodes, which has caused a number of oth… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts currently not available

18.01.2022 - 10:38
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are currently not available due to technical difficulties. However, the VMs themselves are not affected and are running. We will inform you as soon as access to jumphosts is restored. We apologize for the inconvenience. On behal… Read more...

[de.NBI Cloud Bielefeld] Unexpected Instance shut-off

04.01.2022 - 13:48
Dear de.NBI Cloud User, during maintenance work, we noticed that many instances suddenly went shut-off unexpectedly. If your instances are affected, you should be able to start them up again. If there a problems during the start-up of the instances, don't hesitate to contact us. We apologize for… Read more...

[de.NBI Cloud Tuebingen Production] Maintenance of central authentication services at the University of Tübingen 03.01.22

22.12.2021 - 10:01
The central authentication services will be maintained on 03.01.22 making the Identity Provider University of Tübingen (idp.uni-tuebingen.de) unavailable for that day. This will not affect running jobs or deployed VMs but you will not be able to login to the dashboard (denbi.uni-tuebingen.de) or th… Read more...

[de.NBI Cloud Tuebingen Production] Information regarding log4j

15.12.2021 - 15:36
Dear Cloud Users, As you may have noticed, a recently discovered security vulnerability is making big waves in the IT world. The affected library is log4j (version 2.0-2.4.1), which is used for logging in numerous Java applications and web servers. The vulnerability allows attackers to execute cod… Read more...

[de.NBI Cloud Tuebingen] log4j vulnerability information

14.12.2021 - 14:38
Dear Cloud Users, As you may have noticed, a recently discovered security vulnerability is making big waves in the IT world. The affected library is log4j (version 2.0-2.4.1), which is used for logging in numerous Java applications and web servers. The vulnerability allows attackers to execute cod… Read more...

[de.NBI Cloud Bielefeld] UPDATE: Log4j: Impaired Services (s3)

14.12.2021 - 09:37
Dear de.NBI Cloud Bielefeld Users, we restored services back for ObjectStorage/S3 for now. However, this incident is not closed for us just yet. Beware, that there could be still sudden disruptions regarding the availability of our services while addressing this log4j situation. We will keep you… Read more...

[de.NBI Cloud Bielefeld] URGENT: Log4j: Impaired Services (s3)

13.12.2021 - 15:14
Dear de.NBI Cloud User, currently the whole IT-World is suffering from the log4shell[1] vulnerability. While many people around the world are trying to detect and mitigate this issue, we also have to combat this dramatic incident. In our infrastructure we were able to identify possible attack vec… Read more...

[de.NBI Cloud Bielefeld - Production]: Log4j2 vulnerability (CVE-2021-44228)

12.12.2021 - 20:48
Dear Cloud users, As you may have heard in the news, there is currently an IT security vulnerability ("log4j") that can potentially be present in many IT services. The Federal Office for Information Security (BSI) classifies this security gap as "very serious". The vulnerability and how it can be… Read more...

[de.NBI Cloud Tuebingen Production] Farwell Max

22.11.2021 - 11:58
Dear users of the de.NBI Cloud Tübingen, we would like to inform you that Max is no longer available for the de.NBI Cloud Project leaving academia by the end of the month. We would like to thank Max for the great years in this project. He build the de.NBI Cloud Tübingen from scratch and had a signi… Read more...

Farewell Max

22.11.2021 - 08:42
Dear users of the de.NBI Cloud Tübingen, we would like to inform you that Max is no longer available for the de.NBI Cloud Project leaving academia by the end of the month. We would like to thank Max for the great years in this project. He build the de.NBI Cloud Tübingen from scratch and had a signi… Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime finished

16.11.2021 - 12:12
Dear de.NBI Cloud BioQuant users, the downtime has finished and you can start your VMs via the dashboard or the API. Please let us know if you encounter any issues. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime on Monday, 15th. November 2021 starting 8:00

11.11.2021 - 07:43
Dear de.NBI Cloud BioQuant users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Monday, November 15th 2021 8:00 CEST. … Read more...

Network maintenance de.NBI Cloud site Tübingen

24.09.2021 - 08:36
Dear de.NBI Cloud user of the de.NBI Cloud site Tübingen, we want to remind you that we have to make some maintenance work on our network regarding Region2. We will start them today, Monday 17.05.21 at 09:00 CEST until 20:00 CEST. During this time you might not be able to connect to VMs running … Read more...

Maintenance – tomorrow 27.07.2021

24.09.2021 - 08:34
Dear cloud users, we are currently working on a major upgrade in our cloud environment and plan to roll out the final changes in the next few days starting tomorrow – 27.07.2021. This may lead to some outages of the OpenStack dashboard and other services for some time. Your VMs should not be aff… Read more...

Maintenance finished

24.09.2021 - 08:33
Dear cloud users, the update was performed successfully and the dashboard should be available again. If you encounter any problems, let us know. On behalf of the de.NBI cloud team, Martin Lang Read more...

Network adjustment today at 17h

24.09.2021 - 08:31
This afternoon at 17h our deNBI cloud will undergo a network reconfiguration that could briefly interrupt your communication to your instances. Please be aware of it. In any case, your VM’s will continue to run smoothly. On behalf of the deNBI-Cloud@DKFZ admins, Jordi Pujol Read more...

Network tests on Thursday 26th from 8 to 8:30 AM

24.09.2021 - 08:30
We will run some tests on our network on the upcoming Thursday 26th between 8 and 8:30 AM. It shouldn’t have any impact on your connections. And anyhow, your VM’s will continue to run smoothly. On behalf of the deNBI-Cloud@DKFZ admins, Jordi Pujol Read more...

Maintenance is done !

24.09.2021 - 08:27
Dear Cloud users, maintenance is done and de.NBI cloud Bielefeld is fully operable again. It is now safe to start your virtual machine(s). Please be aware that the Openstack dashboard url is changed during maintenance, which might break your bookmarks. You should use https://openstack.cebi… Read more...

Minor issues after infrastructure upgrade

24.09.2021 - 08:26
We experienced minor issues after infrastructure Upgrade. See „de.NBI Wiki -> Compute Center Specific -> Bielefeld -> Known Problems“ for more info. Read more...

User/project management maintenance for Openstack projects

24.09.2021 - 08:25
Dear de.NBI cloud Bielefeld user, the user/project management as described in https://cloud.denbi.de/wiki/portal/project_overview/#member-management is currently disabled due to maintenance for Openstack projects. The maintenance affects only changes in the user management like adding or remo… Read more...

Network migration finished and change of share dns entries

24.09.2021 - 08:20
Dear de.NBI Cloud Berlin users, our network migration is done and our cloud site is fully operable again. It is now safe to start your virtual machine(s) again. In case you are using shares, please change your mountpoints to manila-prod.isi.denbi.bihealth.org and for servers in the dmz… Read more...

DNS Server Information

24.09.2021 - 08:19
Dear de.NBI cloud user, unfortunately we encountered some dns issues after our network migration. So you might had problems to login at our portal: https://denbi-cloud.bihealth.org This issue is fixed now and login works again. If you encounter servers, who do not have internet access, you mi… Read more...