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[de.NBI Cloud Berlin] Maintenance downtime: 24.05.2022 8:00

17.05.2022 - 13:57
Dear de.NBI Cloud Berlin users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Tuesday, May 24 2022 8:00 CEST. We recom… Read more...

[de.NBI Cloud DKFZ Heidelberg] OpenStack updates on Tuesday, May 17th, 2022

13.05.2022 - 11:06
Dear de.NBI Cloud user, we plan to perform some updates to our cloud infrastructure on Tuesday, May 17th, 2022. You may experience intermittent issues when accessing the OpenStack dashboard or the API. Access to your VMs will not be affected by the scheduled updates. We apologize for the inconven… Read more...

[de.NBI Cloud Bielefeld - Production] Network interruptions yesterday afternoon (13.4.22)

14.04.2022 - 06:23
Dear de.NBI Cloud Bielefeld users, Necessary maintenance of one of our control nodes leads to an unexpected network interruption concerning some cloud projects including SimpleVm yesterday (13.4.2022) afternoon between approx. 2 pm and 6:30 pm. Sorry for any inconvenience, on behalf of the de.NBI… Read more...

[de.NBI Cloud Bielefeld - Production] FYI: Network interruptions on 23.03.22 in the evening

24.03.2022 - 13:40
Dear de.NBI Cloud Bielefeld user, yesterday evening between 7 pm and approx. 9 pm we had some network hick-ups concerning the external network connection. Our hardware support had to do emergency maintenance on one of our core network switches, which results in three short network interruptions. T… Read more...

[de.NBI Cloud Giessen] Network mainteinance on 03/05/22

01.03.2022 - 08:21
Dear de.NBI cloud user, our datacenter is performing a maintenance of the core network infrastructure on next saturday, 03/05/22. This will affect the internet connectivity of the de.NBI cloud. Access to virtual machines will not be possible, and access from virtual machines to the internet is als… Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure accessible again

28.02.2022 - 08:56
Dear de.NBI Cloud BioQuant users, the problem could be solved and the infrastructure is available again as usual. We apologize for the inconvenience. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure currenty not accessible

28.02.2022 - 07:45
Dear de.NBI Cloud BioQuant users, currently the entire infrastructure is not accessible. We are working on identifying the problem and will inform you as soon as there is relevant news or the service is available again. We apologize for the inconvenience. On behalf of the de.NBI cloud team Marti… Read more...

[de.NBI Cloud Tuebingen Production] Network maintenance in Region One

09.02.2022 - 15:53
Dear de.NBI Cloud users, you probably noticed our maintenance work in Region Two recently. We are currently cleaning up and taking the opportunity to make some improvements to potentially enable higher resilience, data throughput and server stability in the future. As part of that, we would like … Read more...

[de.NBI Cloud Heidelberg Bioquant] Original Jumphost restored

08.02.2022 - 12:08
Dear de.NBI Cloud BioQuant users, in the meantime, we were able to restore the original jumphost. Additionally, you can also use the following jumphosts to connect to the de.NBI cloud infrastructure: denbi-jumphost-02.bioquant.uni-heidelberg.de denbi-jumphost-03.bioquant.uni-heidelberg.de We wil… Read more...

[de.NBI Cloud Heidelberg Bioquant] New jumphost available

03.02.2022 - 15:25
Dear de.NBI Cloud BioQuant users, in the meantime a new jumphost is available. The host name is the same as before, but you will get a hint regarding the changed host key when trying to connect. Therefore please remove the known host key from your known_hosts file, e.g. with the following command… Read more...

[de.NBI Cloud Tuebingen Production] de.NBI Cloud problems in Region Two solved

28.01.2022 - 11:01
Dear users of the de.NBI Cloud in Tübingen, we would like to thank you all for your patience and I apologize again for the inconvenience. I come to you today with good news: we have managed to get the problem under control and are in the process of cleaning up our systems. Theoretically, it should… Read more...

[de.NBI Cloud Tuebingen Production] Unsolved problems in Region Two

25.01.2022 - 15:51
Dear users of the de.NBI cloud Tübingen, as I wrote last week, we have had a massive problem with one of our storage nodes, affecting only Region Two. The storage node is now working again, but unfortunately this has resulted in more serious network and software issues, causing more and more insta… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts still not available

24.01.2022 - 15:04
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are still not available due to technical difficulties. The problem is bigger than expected and we can not prvoide any specific time frame right now. We will inform you as soon as access to the jumphosts is restored. We apologize… Read more...

[de.NBI Cloud Tuebingen Production] de.NBI Cloud problems

21.01.2022 - 13:53
Dear users of the de.NBI Cloud, we are receiving a number of reports of instances in Region Two freezing and looping in reboot, startup or shutdown states, or volumes being unreachable. This is due to the presence of a serious problem with one of our storage nodes, which has caused a number of oth… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts currently not available

18.01.2022 - 10:38
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are currently not available due to technical difficulties. However, the VMs themselves are not affected and are running. We will inform you as soon as access to jumphosts is restored. We apologize for the inconvenience. On behal… Read more...

[de.NBI Cloud Bielefeld] Unexpected Instance shut-off

04.01.2022 - 13:48
Dear de.NBI Cloud User, during maintenance work, we noticed that many instances suddenly went shut-off unexpectedly. If your instances are affected, you should be able to start them up again. If there a problems during the start-up of the instances, don't hesitate to contact us. We apologize for… Read more...

[de.NBI Cloud Tuebingen Production] Maintenance of central authentication services at the University of Tübingen 03.01.22

22.12.2021 - 10:01
The central authentication services will be maintained on 03.01.22 making the Identity Provider University of Tübingen (idp.uni-tuebingen.de) unavailable for that day. This will not affect running jobs or deployed VMs but you will not be able to login to the dashboard (denbi.uni-tuebingen.de) or th… Read more...

[de.NBI Cloud Tuebingen Production] Information regarding log4j

15.12.2021 - 15:36
Dear Cloud Users, As you may have noticed, a recently discovered security vulnerability is making big waves in the IT world. The affected library is log4j (version 2.0-2.4.1), which is used for logging in numerous Java applications and web servers. The vulnerability allows attackers to execute cod… Read more...

[de.NBI Cloud Tuebingen] log4j vulnerability information

14.12.2021 - 14:38
Dear Cloud Users, As you may have noticed, a recently discovered security vulnerability is making big waves in the IT world. The affected library is log4j (version 2.0-2.4.1), which is used for logging in numerous Java applications and web servers. The vulnerability allows attackers to execute cod… Read more...

[de.NBI Cloud Bielefeld] UPDATE: Log4j: Impaired Services (s3)

14.12.2021 - 09:37
Dear de.NBI Cloud Bielefeld Users, we restored services back for ObjectStorage/S3 for now. However, this incident is not closed for us just yet. Beware, that there could be still sudden disruptions regarding the availability of our services while addressing this log4j situation. We will keep you… Read more...

[de.NBI Cloud Bielefeld] URGENT: Log4j: Impaired Services (s3)

13.12.2021 - 15:14
Dear de.NBI Cloud User, currently the whole IT-World is suffering from the log4shell[1] vulnerability. While many people around the world are trying to detect and mitigate this issue, we also have to combat this dramatic incident. In our infrastructure we were able to identify possible attack vec… Read more...

[de.NBI Cloud Bielefeld - Production]: Log4j2 vulnerability (CVE-2021-44228)

12.12.2021 - 20:48
Dear Cloud users, As you may have heard in the news, there is currently an IT security vulnerability ("log4j") that can potentially be present in many IT services. The Federal Office for Information Security (BSI) classifies this security gap as "very serious". The vulnerability and how it can be… Read more...

[de.NBI Cloud Tuebingen Production] Farwell Max

22.11.2021 - 11:58
Dear users of the de.NBI Cloud Tübingen, we would like to inform you that Max is no longer available for the de.NBI Cloud Project leaving academia by the end of the month. We would like to thank Max for the great years in this project. He build the de.NBI Cloud Tübingen from scratch and had a signi… Read more...

Farewell Max

22.11.2021 - 08:42
Dear users of the de.NBI Cloud Tübingen, we would like to inform you that Max is no longer available for the de.NBI Cloud Project leaving academia by the end of the month. We would like to thank Max for the great years in this project. He build the de.NBI Cloud Tübingen from scratch and had a signi… Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime finished

16.11.2021 - 12:12
Dear de.NBI Cloud BioQuant users, the downtime has finished and you can start your VMs via the dashboard or the API. Please let us know if you encounter any issues. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime on Monday, 15th. November 2021 starting 8:00

11.11.2021 - 07:43
Dear de.NBI Cloud BioQuant users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Monday, November 15th 2021 8:00 CEST. … Read more...

Network maintenance de.NBI Cloud site Tübingen

24.09.2021 - 08:36
Dear de.NBI Cloud user of the de.NBI Cloud site Tübingen, we want to remind you that we have to make some maintenance work on our network regarding Region2. We will start them today, Monday 17.05.21 at 09:00 CEST until 20:00 CEST. During this time you might not be able to connect to VMs running … Read more...

Maintenance – tomorrow 27.07.2021

24.09.2021 - 08:34
Dear cloud users, we are currently working on a major upgrade in our cloud environment and plan to roll out the final changes in the next few days starting tomorrow – 27.07.2021. This may lead to some outages of the OpenStack dashboard and other services for some time. Your VMs should not be aff… Read more...

Maintenance finished

24.09.2021 - 08:33
Dear cloud users, the update was performed successfully and the dashboard should be available again. If you encounter any problems, let us know. On behalf of the de.NBI cloud team, Martin Lang Read more...

Network adjustment today at 17h

24.09.2021 - 08:31
This afternoon at 17h our deNBI cloud will undergo a network reconfiguration that could briefly interrupt your communication to your instances. Please be aware of it. In any case, your VM’s will continue to run smoothly. On behalf of the deNBI-Cloud@DKFZ admins, Jordi Pujol Read more...

Network tests on Thursday 26th from 8 to 8:30 AM

24.09.2021 - 08:30
We will run some tests on our network on the upcoming Thursday 26th between 8 and 8:30 AM. It shouldn’t have any impact on your connections. And anyhow, your VM’s will continue to run smoothly. On behalf of the deNBI-Cloud@DKFZ admins, Jordi Pujol Read more...

Maintenance is done !

24.09.2021 - 08:27
Dear Cloud users, maintenance is done and de.NBI cloud Bielefeld is fully operable again. It is now safe to start your virtual machine(s). Please be aware that the Openstack dashboard url is changed during maintenance, which might break your bookmarks. You should use https://openstack.cebi… Read more...

Minor issues after infrastructure upgrade

24.09.2021 - 08:26
We experienced minor issues after infrastructure Upgrade. See „de.NBI Wiki -> Compute Center Specific -> Bielefeld -> Known Problems“ for more info. Read more...

User/project management maintenance for Openstack projects

24.09.2021 - 08:25
Dear de.NBI cloud Bielefeld user, the user/project management as described in https://cloud.denbi.de/wiki/portal/project_overview/#member-management is currently disabled due to maintenance for Openstack projects. The maintenance affects only changes in the user management like adding or remo… Read more...

Network migration finished and change of share dns entries

24.09.2021 - 08:20
Dear de.NBI Cloud Berlin users, our network migration is done and our cloud site is fully operable again. It is now safe to start your virtual machine(s) again. In case you are using shares, please change your mountpoints to manila-prod.isi.denbi.bihealth.org and for servers in the dmz… Read more...

DNS Server Information

24.09.2021 - 08:19
Dear de.NBI cloud user, unfortunately we encountered some dns issues after our network migration. So you might had problems to login at our portal: https://denbi-cloud.bihealth.org This issue is fixed now and login works again. If you encounter servers, who do not have internet access, you mi… Read more...