Heidelberg Bioquant

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure accessible again

28.02.2022 - 08:56
Dear de.NBI Cloud BioQuant users, the problem could be solved and the infrastructure is available again as usual. We apologize for the inconvenience. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Cloud infrastructure currenty not accessible

28.02.2022 - 07:45
Dear de.NBI Cloud BioQuant users, currently the entire infrastructure is not accessible. We are working on identifying the problem and will inform you as soon as there is relevant news or the service is available again. We apologize for the inconvenience. On behalf of the de.NBI cloud team Marti… Read more...

[de.NBI Cloud Heidelberg Bioquant] Original Jumphost restored

08.02.2022 - 12:08
Dear de.NBI Cloud BioQuant users, in the meantime, we were able to restore the original jumphost. Additionally, you can also use the following jumphosts to connect to the de.NBI cloud infrastructure: denbi-jumphost-02.bioquant.uni-heidelberg.de denbi-jumphost-03.bioquant.uni-heidelberg.de We wil… Read more...

[de.NBI Cloud Heidelberg Bioquant] New jumphost available

03.02.2022 - 15:25
Dear de.NBI Cloud BioQuant users, in the meantime a new jumphost is available. The host name is the same as before, but you will get a hint regarding the changed host key when trying to connect. Therefore please remove the known host key from your known_hosts file, e.g. with the following command… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts still not available

24.01.2022 - 15:04
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are still not available due to technical difficulties. The problem is bigger than expected and we can not prvoide any specific time frame right now. We will inform you as soon as access to the jumphosts is restored. We apologize… Read more...

[de.NBI Cloud Heidelberg Bioquant] Jumphosts currently not available

18.01.2022 - 10:38
Dear de.NBI Cloud BioQuant users, unfortunately, the user jumphosts are currently not available due to technical difficulties. However, the VMs themselves are not affected and are running. We will inform you as soon as access to jumphosts is restored. We apologize for the inconvenience. On behal… Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime finished

16.11.2021 - 12:12
Dear de.NBI Cloud BioQuant users, the downtime has finished and you can start your VMs via the dashboard or the API. Please let us know if you encounter any issues. On behalf of the de.NBI cloud team Martin Lang Read more...

[de.NBI Cloud Heidelberg Bioquant] Downtime on Monday, 15th. November 2021 starting 8:00

11.11.2021 - 07:43
Dear de.NBI Cloud BioQuant users, we need to perform a maintenance downtime. During this downtime, all hypervisors (compute hosts) need to be shut down. To prevent data loss on your instances, you should power them off in advance. We will start the downtime Monday, November 15th 2021 8:00 CEST. … Read more...

Maintenance – tomorrow 27.07.2021

24.09.2021 - 08:34
Dear cloud users, we are currently working on a major upgrade in our cloud environment and plan to roll out the final changes in the next few days starting tomorrow – 27.07.2021. This may lead to some outages of the OpenStack dashboard and other services for some time. Your VMs should not be aff… Read more...

Maintenance finished

24.09.2021 - 08:33
Dear cloud users, the update was performed successfully and the dashboard should be available again. If you encounter any problems, let us know. On behalf of the de.NBI cloud team, Martin Lang Read more...